Body Shop Receptionist CSR Job Fix Auto Chicago

by admin on more than 30 days

Fix Auto Chicago Jobs 2020 - Fix Auto Chicago need the best people to fill Body Shop Receptionist CSR that will be placed in Chicago.

Fix Auto Chicago Recruitment 2020

Description :

Fix Auto Chicago is expanding its Staff and has an immediate opportunity for an experienced Customer Service Representative / Front Desk Receptionist. We are looking for a highly motivated individual with a professional attitude.

_Description_
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CSR – Administrative Assistant

Objective: Greet all visitors and callers promptly, pleasantly, and with a helpful and empathic attitude. Assist Collision Center Manager & Office Manager in conducting the administrative tasks of the business.
Responsibilities will include:
· Responsible for the daily contact with all visitors including customers, prospective customers, insurance adjusters, vendors, and others entering the office area

· Assure the comfort of all visitors

· Promptly and courteously answer the telephone with a smile and direct or take messages as necessary

· Handle customer inquiries promptly

· Greet customers in a timely, friendly manner upon arrival

· Pre-qualify customers to determine their general needs

· Obtain customer’s signature on work authorizations; provide customer a copy

· Process data and paperwork

· Follow-up on prospects by phone, mail or electronic mail

· May assist with proactive vehicle status updates and customer follow-up calls

· Track CSI rating and perform CSI oriented actions

· Distribute the mail daily

· Perform cashier related duties or other vehicle delivery responsibilities such as the dissemination of Warranty and CSI information

· Maintain and manage office supplies

· Assist with marketing programs as appropriate

Skill Criteria:

· Effective oral communication skills and excellent phone manners

· Empathy

· Professional appearance

· Well organized

· Effective writing, math, and computer skills appropriate to responsibilities of the position

· Basic understanding of the collision repair process and administrative issues

· Good interpersonal skills

Education:

  • High school diploma or equivalent
  • Associate or Bachelor’s Degree a plus
  • Bilingual Candidates are encouraged to apply

Only candidates selected for interviews will be contacted and all job offers will be subject to candidates successfully passing a drug/toxins test and background check

Please forward your resume with a cover letter and salary requirements.

All inquiries held in strictest confidence

Job Types: Full-time, Part-time

Pay: $14.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekends

Supplemental Pay:

  • Bonus pay

Experience:

  • Customer Service: 3 years (Required)
  • Auto Body Shop: 1 year (Preferred)

Communication method(s) used:

  • Email
  • Phone
  • Chat
  • In person

Typical start time:

  • 8AM

Typical end time:

  • 5PM

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:

  • https://fixautousa.com/CHICAGO/

Company's Facebook page:

  • https://www.facebook.com/FixAutoChicago/

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No


For more detail information about the program, please refer official source from Fix Auto Chicago on following link below. If you meet these requirements, please register yourself at :




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