Customer Care Representative Job Walmart eCommerce Dallas

by admin on September 16, 2020

Walmart eCommerce Recruitment 2020 - Walmart eCommerce need the best people to apply Customer Care Representative that will be placed in Dallas.

Walmart eCommerce Jobs 2020

Description :

Our Customer Experience Specialists will:

  • Resolve customer issues through multiple channels including inbound calls, web chats and emails by responding to tier 2 queries
  • Research issues as necessary and provide resolution
  • Support and advise entry-level contact center agents by responding to escalated queries
  • Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners
  • Support the collection of feedback from customers by gathering and recording customer satisfaction survey ratings
  • Determine customer needs and business priorities; coordinate and execute on work assignments; provide advice, feedback, and support to ensure timelines and work quality are achieved; and model and help others with how to adapt to change or new challenges.
  • Must have high speed internet connection (20 download and 10 upload at a minimum) a speed test will be requested

Our Customer Experience Specialists Success Profile:

  • You are a strong believer in helping our customers with a positive and happy attitude.
  • You are adaptable and work well under pressure.
  • You are a great communicator.
  • You are comfortable navigating multiple systems.
  • You are resourceful.
  • You have access to high-speed internet and a distraction free home office environment.
  • You have a laptop/desktop.

Minimum Qualifications:

  • 6 months experience in retail operations, contact center operations, or a related area

Preferred Qualifications:

  • 1 years’ experience with basic computer processing/data entry software

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __

1 year's experience with basic computer processing/data entry software OR 6 month's experience in retail operations, contact center operations, or a related area.

Job Types: Full-time, Temporary

Pay: $15.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends

Experience:

  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Work Location:

  • Fully Remote

Communication method(s) used:

  • Email
  • Phone
  • Chat

Employment Length:

  • 4 - 6 months


For further information, please refer official source from Walmart eCommerce Career Center on following link below. If you meet the requirement and are interested in building a future career with Walmart eCommerce, please register yourself at :




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