Front Desk Associate Job Hilton Garden Inn Hotel - COS Airport Colorado Springs

by admin on July 5, 2020

Hilton Garden Inn Hotel - COS Airport Careers 2020 - Hilton Garden Inn Hotel - COS Airport require a new official to apply Front Desk Associate that will be placed in Colorado Springs.

Hilton Garden Inn Hotel - COS Airport Jobs 2020

Description :

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Schedule:

  • 8 Hour Shift
  • Day shift
  • Night Shift
  • On Call
  • Weekends

Experience:

  • front desk: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Language:

  • Spanish (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • In person

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

Benefit Conditions:

  • Waiting period may apply

Should you are interested and qualified, please apply in confidence by filling online application form at :


Apply Now »

Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only shortlisted candidate will be proceed on the next step.

If you are not interested in Front Desk Associate Colorado Springs August 2020 Hilton Garden Inn Hotel - COS Airport above, you can try to find your job by read related jobs from another company in Colorado Springs below.


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