Health Care Coordinator Job Assisting Hands Home Cincinnati

by admin on more than 30 days

Assisting Hands Home Care Hiring 2020 - Assisting Hands Home Care is looking for a new worker to apply Health Care Coordinator that will be placed in Cincinnati.

Assisting Hands Home Care Recruitment 2020

Description :

Assisting Hands Home Care is a leading provider of in home, senior care services. We go beyond caring for basic needs to focus on “Adding Life to our Client’s Years”. This fast-growing organization was recently nationally recognized as “Franchise of the Year”and has been awarded the* "*Provider and Employer of Choice" Awards by Home Care Pulse.

The Care Coordinator position is a key role within the organization and sits at the apex of our Caregivers, Clients, Care Management and Sales Department. Key responsibilities of this position include Customer Care Coordination, Scheduling, Caregiver Support and Office Administration. Care Coordinators enjoy a positive, team -based culture, competitive compensation, benefits, and the satisfaction of assisting our senior clients in remaining safe, happy and healthy at home.

Customer Care Coordination: This is one of the most important aspects of delivering great client service. Care Coordinators work to meet the client scheduling needs while also providing a personal touch to ensure positive and frequent communication, developing the service aspect to meet the clients changing needs.

Key goals for Care Coordination include:

  • Schedule caregivers to client shifts
  • Answer incoming phone calls from clients and caregivers
  • Interact with customers and caregivers to establish the most effective team to assist our clients.
  • Balance staffing needs across all clients and caregivers
  • Communicate with care managers on care goals, client needs and staffing issues.
  • Staff client teams aligned to company financial and overtime goals.

Caregiver Support: In this role developing relationships with the caregiver team and supporting them to help make them successful is essential. You will have responsibility to work with a set of caregivers to understand their work desires and place them in assignments that helps make then successful.

Work Hours, After hours and weekend rotation support: This position will be regularly scheduled from noon - 8 pm and will be required to work every 4th weekend, both Saturday and Sunday. Additionally, they will cover for 1 to 2 holidays a year, for which you will receive additional compensation. Further, the role may need to answer the company phones after normal business hours from your home if the regular after-hours staff is ill, on vacation or the position is vacant. You will receive additional compensation during this time.

Back-up Care Provision: Our commitment to our clients is that we never let them down. This commitment extends to all members of the administrative staff and the leadership team. As such, we all need to be prepared, on occasion, to fill a short service gap so that we meet our expectations with the client.

Benefits: This position includes competitive compensation and eligibility for a benefits package that includes 401 K with Company match, vacation and holiday pay, health, vision, and dental and disability benefits.

Preferred Qualifications include:

  • Excellent customer service skills
  • Strong communication and analytical skills
  • Ability to build a good rapport with direct care staff, clients and their families
  • Detail oriented with emphasis on task completion
  • Able to organize and prioritize work with flexibility to respond to emerging situations
  • Previous experience and knowledge of the healthcare field strongly preferred
  • Computer and software proficiency including Microsoft Office
  • Availability to work evenings and weekends
  • Prior experience as a Caregiver preferred

Assisting Hands is committed to improving the quality of life for our clients, families, caregivers and community without boundaries, led in faith by a Higher Power.

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Job Type: Full-time


  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Referral Program
  • Retirement Plan
  • Vision Insurance


  • Monday to Friday
  • Weekends

Supplemental Pay:

  • Bonus Pay


  • scheduling: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • office work, computer use: 1 year (Required)


  • Cincinnati, OH 45242 (Required)

Work Location:

  • One location

This Job Is Ideal for Someone Who Is:

  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:

  • Assisting Hands Home Care - Cincinnati & Northern Kentucky

Company's Facebook page:

  • Assisting Hands Home Care - Cincinnati & Northern Kentucky

Benefit Conditions:

  • Waiting period may apply

For more detail information about the program, please refer official source from Assisting Hands Home Care on following link below. If you meet these requirements, please register yourself at :

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