Call Center Representative Job Blackstone Valley Comm Pawtucketby admin on more than 30 days
Blackstone Valley Comm Jobs 2020Description :
Working as part of the care team, the Call Center Representative is responsible for providing outstanding customer service and will be the liaison between the organization and the community including current and potential patients, community partners, and vendors. It is the responsibility of this position to accept ownership for effectively addressing patient issues, complaints, and inquiries while ensuring customer satisfaction is at the core of every decision and displayed behavior.
EDUCATION, EXPERIENCE, & SKILLS
High School Diploma or equivalent
Minimum 2 years’ experience in healthcare setting with electronic medical records, insurance, and collecting patient data
Minimum typing ability of 55 words per minute
Experience with medical terminology preferred
Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred
Cultural sensitivity necessary to work with a diverse patient and staff population
Ability to work independently and collaboratively
Knowledge of computers and electronic medical records required
Knowledge of Microsoft Suite preferred
Strong communication skills, both verbal and written
For more detail information about the program, please refer official source from Blackstone Valley Comm on following link below. If you meet these requirements, please register yourself at :
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