Front Desk Associate/Night Auditor Job Park 10 Hospitality Houston

by admin on more than 30 days

Park 10 Hospitality Vacancies 2020 - Park 10 Hospitality offer a chance to fill Front Desk Associate/Night Auditor that will be placed in Houston.

Park 10 Hospitality Jobs 2020

Description :

We We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Schedule:

  • 8 Hour Shift
  • Monday to Friday
  • Weekends

COVID-19 considerations:
We have Clear glass/ plastic barriers, all guests have to have masks to enter the lobby, gloves, and sanitizers are provided.
Would like night audit experience but not necessary.

Experience:

  • Front Desk: 1 year (Preferred)
  • hospitality: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Additional Compensation:

  • Bonuses

Hours per week:

  • 30-39

Typical start time:

  • 3PM

Typical end time:

  • 11PM

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Work Remotely:

  • No


If you feel that you can meet the qualification and up to the challenge, please send directly through :




Disclaimer !
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on karomall.com, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.