MISSION SUPPORT SPECIALIST Job US Department of Homeland Security Dallas

by admin on more than 30 days

US Department of Homeland Security Careers 2021 - US Department of Homeland Security invite a new employee to apply MISSION SUPPORT SPECIALIST that will be placed in Dallas.

US Department of Homeland Security Recruitment 2021

Description :
    Duties Summary

    As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.

    Responsibilities

    Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Houston Field Office in Dallas, TX.
    This position starts at a salary of $68,994.00 (GS-11, Step 1) to $107,509.00 (GS-12, Step 10) with promotion potential to $107,509 (GS-12 Step 10).
    You will coordinate and perform a wide variety of administrative and management services essential to the operations of the office (including, but not limited to, management and information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment) and serve as an advisor to management on assigned administrative matters. In addition, you will conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level. You will also represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services.
    Your area of emphasis will be human resources management. As such, you will serve as a liaison between the organization's management and the Office of Human Resources Management (HRM). In that capacity, you will work with HRM to resolve personnel and pay problems and prepare and review requests for personnel action, ensuring they are complete, accurate, and within space and budget controls. You will provide advice on such matters as procedures and options. You also will process in all employees new to the organization, monitor vacancies and on-board data, advise management of payroll changes and provide assistance and coordinate the processing of OWCP injury cases

    Travel Required

    Occasional travelFrequent travel is required.

    Supervisory status

    No

    Promotion Potential

    12

  • Job family (Series)

    0301 Miscellaneous Administration And Program

  • Requirements

    Requirements Conditions of Employment
    • You must be a U.S. Citizen to apply for this position
    • Males born after 12/31/1959 must be registered with Selective Service
    • Primary U.S. residency for at least three of the last five years (additional details below)
    • You may be required to pass a background investigation
    • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
    • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
    Qualifications Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
    • coordinating and monitoring a variety of human resources projects and activities (e.g., the preparation of personnel action requests, the processing of OWCP claims, the execution of a portion of a mission support plan)
    • identifying and recommending solutions to a wide range of human resources problems
    • analyzing human resources data from a variety of sources to develop trends, patterns, profiles, estimates, and studies (e.g., input on turnover studies)
    • preparing preliminary and finished reports and documents on human resources matters (e.g., local operating procedures to implement or ensure compliance with new or changed HR requirements)
    • representing the office in dealings with vendors and personnel from human resources organizations.
    Education Substitution: You may substitute a doctoral degree or three full years of progressively higher-level graduate education leading to such a degree in a qualifying field for experience at the GS-11 grade level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. (A course of study in business administration, public administration, and related fields is qualifying.) Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarters hours.
    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
    You must:
    • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
    • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/09/2020.

    The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
    Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link.
    Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
    • Working for the U.S. Government as a federal civilian or as a member of the military
    • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
    • Participation in a study abroad program sponsored by a U.S. affiliated college or university
    • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
    Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education

    Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

    Additional information

    Special Appointing Authority: Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

    • Veterans
    • Military spouses Effective until August 12, 2023, any spouse of a member on active duty may be eligible
    • Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link.
    • Peace Corps/VISTA
    • Other miscellaneous hiring authorities

    Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
    DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
    Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.
    Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
    The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/10923825
    We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.
    The competencies or knowledge, skills, and abilities needed to perform this job are:

    • Knowledge of administrative programs, policies, practices, and methods
    • Knowledge of the basic concepts, principles, regulations and policies related to human resources management
    • Ability to evaluate many kinds of information and formulate techniques and methods to address technical issues and problems
    • Ability to communicate orally and in writing
    If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/10923825
    Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
    Background checks and security clearance Security clearance

    Not Required

    Drug test required

    No

  • Required Documents

    Required Documents
    • Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link.
    • Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/10923825
    • Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate Sf-50s include promotions, within-grade increases and accessions.
    • Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. For a listing of accrediting agencies see www.naces.org
    • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
    • Special Appointing Authority: See "Other Information" to determine what documentation you need to submit as proof of eligibility for a Special Appointing Authority.
    • Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military. To learn more click here.
    • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
      • Position title
      • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
      • Agency
      • Beginning and ending dates of appointment
    • You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Help This job is open to
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • Internal to an agency

    Current federal employees of this agency.

  • Veterans
Clarification from the agency

Current Department of Homeland Security employees with competitive status; Current and former Department of Homeland Security employees who meet the established criteria in an Office of Personnel Management Interchange Agreement; Individuals who are eligible under Veterans Employment Opportunity Act (VEOA).



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