Voice NOC Technician Job Recrueteu Bethesda

by admin on May 29, 2020

Recrueteu Careers 2020 - Recrueteu need a new official to fill Voice NOC Technician that will be placed in Bethesda.

Recrueteu Jobs 2020

Description :

The core focus of this position will be providing surveillance and triage of voice applications and technical support for a variety of company products and services (e.g., voice platforms, basic hardware, software, network, connectivity, peripheral, etc.). You will provide monitoring, tiered support, trouble isolation, including corrective action for network problems for all voice customer facing production systems in a 24-hour/7-day-per-week Network Operations Center (NOC).

Day to day responsibilities include, but are not limited to:

Monitoring overall health of the network
Break/fix problem resolution for voice applications - call traces, etc.
Responding to network alarms with corrective actions
Inbound/outbound calls
Partnering with both internal and external parties to resolve ticket issues
Willingness to work a 12:00 PM to 10:30 PM MST shift (front or back half of the week) eligible for shift differential
Other duties as assigned

Qualifications:
High school diploma required, however an Associate's Degree with an emphasis in Computer Science, MIS, Telecommunications, Networking, or a related field preferred
Experience and Technical Skills
2+ years of experience in technical support, telephony, Network Operations Center or a similar work environment required
Experience with troubleshooting trunk groups (SIP, ISUP, PRI, CAS, etc.) and performing call traces
Understanding of SS7, SIP and TDM signaling protocols
Solid understanding of the OSI model
Ability to navigate Cisco CLI
SONUS troubleshooting experience highly preferred

Job Type: Full-time

Salary: $28.85 to $31.25 /hour

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

Schedule:

  • Weekends required
  • Day shift
  • Night shift
  • 10 hour shift

Company's website:

  • www.Recrueteu.com

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No


If you feel that you can meet the qualification and up to the challenge, please send directly through :




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