Website Customer Service Representative Job 121 Marketing Winter Park

by admin on more than 30 days

121 Marketing Vacancies 2020 - 121 Marketing give an opportunity to apply Website Customer Service Representative that will be placed in Winter Park.

121 Marketing Job Vacancies 2020

Description :

Website Customer Service Representative

Company: 121 Marketing

Job Description: We are seeking an ambitious and autonomous individual to help with the support and service of our website clients. This position involves working primarily with the CMS Joomla and also Wordpress. This position would be great for a person interested in improving their tech skills in areas such as web development, technical support, and server administration.
The candidate must have a positive customer centric energy, and a highly organized proactive work ethic as they will play a significant role in the company process. We provide top notch customer support and the candidate must also enjoy working with and helping people.

Requirements:

  • Excellent communication skills both with customers and co-workers.
  • Strong knowledge of HTML and CSS fundamentals.
  • Familiarity with Adobe Photoshop a plus but not required.
  • Ability to effectively manage multiple projects/tasks of varying complexities and meet deadlines.
  • Self-starter with strong problem-solving and conceptual skills.
  • Ability to work in a team environment.
  • Positive attitude.
  • Enthusiastic about learning new things.

Task Examples:

  • Event calendar entries
  • Event registration entries
  • Ecommerce store setup
  • Email marketing newsletters
  • Email client troubleshooting
  • Custom HTML forms
  • Custom CSS layouts
  • Image editing + more

Working Location: Temporarily remote with plans to resume in person at some point in the future. Our office is in downtown Winter Park near the Sunrail train station. We work in the Co.World co-working tech space. It’s a fun and energetic environment and includes unlimited snacks and drinks!

Benefits:

  • 65% Paid Health Insurance
  • 10 days PTO at day 1
  • 401k w/ company match
  • Casual dress code
  • Fun office events and outings
  • Free Treehouse account
  • Job Type: Full-time

Salary: $30,000.00 /year

Job Type: Full-time

Website: www.121marketing.com

Job Type: Full-time

Pay: $30,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Experience:

  • Call Center: 1 year (Preferred)
  • HTML: 1 year (Preferred)
  • support: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Communication method(s) used:

  • Email
  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies

This Job Is:

  • Open to applicants who do not have a college diploma

Company's website:

  • www.121marketing.com

Company's Facebook page:

  • https://www.facebook.com/1two1marketing/

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Yes, temporarily due to COVID-19


If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :




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