Member Services Representative Part Time Job Planet Fitness Taymax Group Monroeville

by admin on more than 30 days

Planet Fitness Taymax Group Recruitment 2020 - Planet Fitness Taymax Group invite the best people to fill Member Services Representative Part Time that will be placed in Monroeville.

Planet Fitness Taymax Group Job Vacancies 2020

Description :

Job Summary

We are looking for a part-time Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • Take prospective members on tours.
    • Sig up new members calculating rates and monthly payment amounts.
    • Assist the Club Manager in counting the out the drawer as needed.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
    • Completing daily assigned within first hour of your shift
    • Helping complete priority cleaning list each day
    • Completing walk-around and bathroom checks periodically
    • Helping complete any special cleaning projects as needed.
  • Other duties and responsibilities based on club needs.

Qualifications

  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability is a must.
  • Ability to work independently as well as part of a team.
  • A positive, upbeat attitude and a passion for fitness and health!
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.


If you strong confindence you meet the requirement above, please register and sign in to Planet Fitness Taymax Group e-recruitment website with link as follow :




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