Customer Service Representative - Northbrook IL Job Wintrust Financial Corporationby admin on June 5, 2020
Wintrust Financial Corporation Jobs 2020Description :
As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $36 billion in assets.
First Insurance Funding has an immediate opening for a Customer Service Representative for our inbound call center located in Northbrook, IL.
As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
Other responsibilities include:
- Researching and analyzing transactions and other account issues.
- Entering or modifying Check-By-Phone payments
- Escalating customer issues for further investigation as needed
- 1+ years customer service experience
- Prior call center or finance experience is preferred
- High school diploma or equivalent, some college preferred
- Basic computer skills, PC, Microsoft Word/Excel & Internet
- Good verbal and written communication skills
- Excellent interpersonal skills and the ability to effectively interact with people of all skill levels and diverse backgrounds
, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. We request applicants refrain from disclosing current or historical compensation information during the recruitment process; any disclosed detail will not be taken into account as applicants are considered for employment.
For more detail information, please refer official source from Wintrust Financial Corporation on following link below :
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