Customer Account Specialist Call Center Job National Enterprise Systems Clevelandby admin on June 16, 2020
National Enterprise Systems Recruitment 2020Description :
We have immediate hiring needs for individuals who have experience with working in a call center or any type of collections background.
- Primary responsibilities are collections, customer service, submitting extension requests and other loss mitigation and recovery activities.
- Contacts delinquent customers in order to secure payment and determine reason for delinquency on credit card accounts.
- collectors will work with customer to establish full balance repayment plans or settlements.
- Works an established list of accounts on an automated collections system and/or auto-dialer.
- This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.
- Must be able to work a set schedule as follows. 1pm-10pm Mon-Fri with a rotating Saturday. Schedule is 40 hours a week.
- Training Schedule is 8am-5pm for 4 weeks.
- Customer Service experience, proven history of dependability.
- Ability to think critically and use good, sound judgement in decision making.
- self motivated and goal oriented.
- Ability to effectively handle difficult client issues.
What we offer:
- Excellent Benefits Package
- PTO and Vacation Time
- Paid Training
- Growth opportunities within the company.
- Competitive hourly wage. $15/hr to start.
Apply today to be contacted by one of our team members
Job Type: Full-time
Pay: $15.00 per hour
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Referral Program
- Vision Insurance
- 8 Hour Shift
- Monday to Friday
- collections: 1 year (Preferred)
- Call Center: 1 year (Preferred)
- customer service: 1 year (Preferred)
- High school or equivalent (Required)
- One location
For more detail information about the program, please refer official source from National Enterprise Systems on following link below. If you meet these requirements, please register yourself at :
- Only qualified candidates that meet with the above requirements would be processed in this recruitment.
- Only candidates that meet the above qualification will be shortlisted.
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