Customer Service Associate Job Echelon Business Services Houston

by admin on more than 30 days

Echelon Business Services Careers 2020 - Echelon Business Services present an opportunity to fill Customer Service Associate that will be placed in Houston.

Echelon Business Services Job Vacancies 2020

Description :

CUSTOMER SERVICE REP (CSR)

Leading distribution company with plants throughout the U.S. and worldwide.

We have immediate openings for CSR to join our team.

Schedule: Monday - Friday, 8AM - 5PM & alternate Saturday 9AM -1PM

WHAT YOU'LL DO

  • Effective and efficient handling of customer transactions.
  • Accurately record and maintain customer contact information and details.
  • Build and maintain company customer relationships.
  • Answer inbound sales calls and make outbound sales calls.
  • Consistent following up on promises and commitments in a timely manner with customers.
  • Track stock levels to ensure customer orders are handled effectively.
  • Assist customers in determining order requirements or services.
  • Appropriately identify and escalate customer issues.
  • Quote prices and credit terms, and prepare sales orders for customers.
  • Complete sales transactions and processing of payments.
  • Schedule trucking and delivery of material to customer, based on delivery schedule.
  • Create shipping order and packing list.
  • Troubleshoot customer issues during delivery process.
  • Partner with Sales Representative to keep account transactions and literature up to date.
  • Practice Customer focus, collaboration, and communication with team
  • Retain up to date knowledge of company products
  • Perform additional duties as required and or requested.

SKILLS YOU'LL NEED

  • Minimum of 3+ years of customer experience required, industry experience a plus with designer background
  • Candidate must be comfortable with customer-facing sales visits.
  • High School education required. Some college work completed preferred.
  • Proficiency MS Office Suite (Outlook, Word & Excel)
  • Demonstrated experience with the use of computer and work on multiple windows
  • Bilingual (Spanish) preferred
  • Excellent communication skills
  • Ability to multi-task and goal-oriented

COMPENSATION/BENEFITS

  • up to $19/hour plus OT
  • Paid Vacation
  • 401K

We strongly encourage Veterans and Military Spouses to apply.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Work Remotely:

  • No


If you strong confindence you meet the requirement above, please register and sign in to Echelon Business Services e-recruitment website with link as follow :




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