Customer Service Associate Job Echelon Business Services Houstonby admin on more than 30 days
Echelon Business Services Job Vacancies 2020Description :
CUSTOMER SERVICE REP (CSR)
Leading distribution company with plants throughout the U.S. and worldwide.
We have immediate openings for CSR to join our team.
Schedule: Monday - Friday, 8AM - 5PM & alternate Saturday 9AM -1PM
WHAT YOU'LL DO
- Effective and efficient handling of customer transactions.
- Accurately record and maintain customer contact information and details.
- Build and maintain company customer relationships.
- Answer inbound sales calls and make outbound sales calls.
- Consistent following up on promises and commitments in a timely manner with customers.
- Track stock levels to ensure customer orders are handled effectively.
- Assist customers in determining order requirements or services.
- Appropriately identify and escalate customer issues.
- Quote prices and credit terms, and prepare sales orders for customers.
- Complete sales transactions and processing of payments.
- Schedule trucking and delivery of material to customer, based on delivery schedule.
- Create shipping order and packing list.
- Troubleshoot customer issues during delivery process.
- Partner with Sales Representative to keep account transactions and literature up to date.
- Practice Customer focus, collaboration, and communication with team
- Retain up to date knowledge of company products
- Perform additional duties as required and or requested.
SKILLS YOU'LL NEED
- Minimum of 3+ years of customer experience required, industry experience a plus with designer background
- Candidate must be comfortable with customer-facing sales visits.
- High School education required. Some college work completed preferred.
- Proficiency MS Office Suite (Outlook, Word & Excel)
- Demonstrated experience with the use of computer and work on multiple windows
- Bilingual (Spanish) preferred
- Excellent communication skills
- Ability to multi-task and goal-oriented
- up to $19/hour plus OT
- Paid Vacation
We strongly encourage Veterans and Military Spouses to apply.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
If you strong confindence you meet the requirement above, please register and sign in to Echelon Business Services e-recruitment website with link as follow :
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on karomall.com, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.