Customer Service Associate Job The UPS Store #0698 Mechanicsburg

by admin on more than 30 days

The UPS Store #0698 Recruitment 2020 - The UPS Store #0698 give an opportunity to fill Customer Service Associate that will be placed in Mechanicsburg.

The UPS Store #0698 Recruitment 2020

Description :

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.


RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross sell and up sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Neat, clean, and professional appearance
  • Willing to become a Notary Public.
  • Able to manage and optimize workload, prioritize multiple projects, and streamline the production flow
  • Detail oriented, organized, and able to multi-task
  • Able to stand 6-8 hours at a time.
  • Strong computer skills, including Microsoft Office and Adobe Suites

BENEFITS
  • Employee Discounts
  • Flexible Schedule
  • Flexible Work Hours
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program
  • Paid Training
  • Uniform shirts provided


Should you are interested and qualified, please apply in confidence by filling online application form at :




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