Front Of Office Assistant Job MiracleEar Pittsburghby admin on June 16, 2020
MiracleEar Jobs 2021Description :
Hearing Instruments, Inc. is a Franchise of Miracle-Ear based in Camp Hill, Pa. We began operations in 1968 with 1 office under the name Bell Hearing Aid Centers and in 1984 became the first Miracle-Ear Franchise in the United States. Over the years we have expanded operations to 33 full-time professional offices covering most of the state of Pennsylvania. Miracle-Ear, based in Minneapolis, operates as a franchise system and each franchise is independently owned and operated. We continue to grow year over year and consistently place in the top 3 in the nation out of many hundreds of Miracle-Ear Franchisees.
With over 90 employees, Hearing Instruments Inc. is the largest independently owned hearing aid businesses in Pennsylvania and one of the largest in the United States. Over the years we've helped over 100,000 patients to the world of better hearing and have held the Better Business Bureau (BBB) A+ rating for more than 10 years consistently. It is our mission to help people re-connect with their loved ones through better hearing and bring light into lives that have been dimmed by hearing loss.
Today, more than 36 million Americans have some degree of hearing loss, putting them at risk for depression, anxiety, isolation, and even dementia. But the good news is that 9 out of 10 people with hearing loss can be helped with hearing aids. It’s a simple solution that will bring not just sounds but ideas, understanding, connections, success, and joy.
The Front of Office Assistant is the first point of contact for potential Miracle-Ear customers. Because of this, it is crucial that we demonstrate professionalism by using a patient-centered approach of building trust, meeting needs, and delivering relevant solutions. In addition to providing smooth service and transitions for the customer, this position supports the sales staff by scheduling appointments and handling administrative processing and record keeping. Customer retention and prospecting calls are also an essential daily function of this position.
Benefits & Qualifications:
The success of the office is completely dependent on the effectiveness of this position. As a result, the amount of effort you give is directly related to the amount of money you can receive. In addition to an hourly rate, this position is also eligible for commissions based on your ability to generate appointments for the Sales Consultant. We offer health, vision and dental insurance, 401k, paid vacation time, and a small private office. Hours are Monday – Friday 8am-4pm. Due to the amount of community involvement, you must live within 20 miles of the office. Please do not apply unless you live locally.
- Experience with cold calling a plus
- Previous success in a high-volume phone sales or customer service role a plus
- Must be outgoing, positive, and willing to talk to strangers in groups and one on one
- General administrative and/or accounting experience
- Basic computer literacy, ability to accurately document and file patient records
- Believe in the mission of our company to listen to and assist those with hearing loss
- The most important requirement: You must conduct outbound follow up calls to patients, advertising leads, track marketing calls, and field inquiries from potential customers both on the phone and with walk-ins. Please do not apply if you are not comfortable with this.
This is a position in which you make a profound difference in the lives of the hearing impaired. You are viewed as a healthcare professional, and you are part of a very special organization that you can be proud of.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
- One location
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
If your qualification is matched with the requirement above, please submit your online application directly through MiracleEar system at :
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on karomall.com, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.