Customer Service Specialist Job Rural King Huntsville

by admin on more than 30 days

Rural King Jobs 2020 - Rural King give away a chance to apply Customer Service Specialist that will be placed in Huntsville.

Rural King Jobs 2020

Description :
Job Title: Customer Service Specialist
Job Location: Store Location
Reports to: Front End Supervisor
FLSA Status: Hourly Non-Exempt
JOB SUMMARY
The Customer Service Specialist provides exceptional service through communication, friendliness, and store/product knowledge, as well as maintaining an exceptional store safety, appearance, and cleanliness.
JOB DUTIES AND ESSENTIAL FUNCTIONS
  • Communicate professionally with all associates and customers
  • Execute cash management, return, layaway, and exchange policies accurately
  • Perform accurate transactions and price dispute resolution
  • Complete cashier-duties chore list
  • Redline in front of the registers when not with a customer
  • Keep popcorn and coffee full and fresh
  • Must be alert to surroundings at all times for shrink prevention and customer service
  • Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound
  • Offer load out assistance to customers and call to make sure a loader has responded
  • File paperwork quickly and accurately
  • Reconcile with 100% accuracy
  • Answer incoming calls at the registers with proper phone etiquette
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer
  • May be required to cross train and perform other duties
QUALIFICATIONS
  • Detail oriented with demonstrated math skills for cash handling
  • 2+ years retail cashier or customer service experience preferred
  • Exceptional Customer Service Skills. Ability to actively listen to customer inquiries and respond with politeness and diplomacy in difficult situations
  • Willingness to train cashiers.
  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit
  • Ability to participate in our online applicant and new hire onboarding process remotely
  • Ability to complete computer-based training
SUPERVISORY RESPONSIBILITIES
  • None
PHYSICAL REQUIREMENTS
  • Good visual acuity
  • Close vision for computer work
  • Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently
  • Repetitive wrist movements on keyboard
  • Ability to stand and/or walk for long periods of time
  • Ability to walk up and down stairs multiple times per day
  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Should you are interested and qualified, please apply in confidence by filling online application form at :




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