Computer Support Technician Job Crystal Lake Community High School D155

by admin on more than 30 days

Crystal Lake Community High School D155 Hiring 2020 - Crystal Lake Community High School D155 give away an opportunity to apply Computer Support Technician that will be placed in Crystal Lake.

Crystal Lake Community High School D155 Recruitment 2020

Description :

Prairie Ridge High School, withing Community High School District 155, is looking for a computer support technician. Salary and benefits are regionally competitive. Please review job description below.


Job Title: Support Technician

Supervisor: Network Infrastructure Coordinator

Position type: 12 months


General Responsibilities:

This position serves as the primary source of technical support and services within a given school building. The individual in this position installs, configures, troubleshoots, and maintains hardware and software for a variety of users that include students, teachers, and support staff. The position also contributes to technical projects that enhance our infrastructure and increase teaching and learning capacity.


Qualifications:

  • Post-secondary coursework in Information Technology or a related discipline.
  • Experience supporting PC workstations, Chromebooks, and mobile devices (hardware & software) in an environment of 100+ users.
  • Experience creating and deploying stable and secure complex computer images.
  • Solid understanding of local area networking, including cabling, switches, and the TCP/IP protocol.
  • Excellent communication skills with a service-oriented focus.
  • Ability to multitask and prioritize.
  • Ability to occasionally work evenings and weekends to support off-hours implementations or upgrades.
  • Ability to lift and position equipment such as PC's and printers (up to 50 lbs).

Position Expectations:

  • Provide 1st level technical support for end-users.
  • Move, add, and change computer, phone, and related hardware throughout the building.
  • Build, test, and deploy workstation images for student labs.
  • Provide support and guidance for students working within our technical support centers.
  • Resolve technical issues and document status/resolutions within the help desk system.
  • Communicate with end-users about problem resolution status.
  • Travel between district buildings to cover the duties of other technicians and provide support services when required.
  • Contribute to technical projects and assist in training efforts as necessary.
  • Other duties as assigned.

FLSA: Exempt



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