CSR JOB! TRAIN FROM HOME! WORK Job Advanced Call Center Technologies LLC Douglas

by admin on October 27, 2020

Welcome to the karomall.com and currently we would like to notify you the Latest Job Vacancies from the Advanced Call Center Technologies, LLC with the position of CSR JOB! TRAIN FROM HOME! WORK FROM HOME! which was opened this. If this job appropriates your qualifications, you can send your application directly through our latest Job site. Absolutely, every job is not easy to apply due to it must comply several qualifications and requirements that we must meet in accordance with the minimal criteria of the Company who are looking for potential candidates to be employee. Good job information CSR JOB! TRAIN FROM HOME! WORK FROM HOME! - Advanced Call Center Technologies, LLC below matches your qualifications. Be successful.

Advanced Call Center Technologies, LLC Jobs

CSR JOB! TRAIN FROM HOME! WORK FROM HOME! Jobs in Douglas

Description :

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Supplemental Pay:

  • Bonus pay

Experience:

  • Customer Service: 1 year (Preferred)

Work Remotely:

  • No


For more detail information about the program, please refer official source from Advanced Call Center Technologies, LLC on following link below. If you meet these requirements, please register yourself at :




Disclaimer !
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on karomall.com, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.