Professionally answering incoming service calls. Resolving customer issues in a prompt and courteous manner. 3-5 years customerservice phone experience.
Duties include customerservice, linking customers and internal resources, engagement, consultancy and support. Project management and coordination skills.
Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to…
Managing the companies trucking software program to ensure it is kept up in real time. Strong work ethic, solid negotiation and conflict-management skills.
Ability to maintain complete confidentiality and discretion in business relationships with customers and agents. Answer inbound customer payment calls.
Works under moderate supervision with some latitude for independent judgment; Identify key issues in customer satisfaction and develop proactive solutions;
Develops product knowledge and understands how to develop customer relationship-building skills that align with the service model. 401(k) with company match.
Through our Buddy Bucks Referral Program, you will get paid for every referral on top of your hourly wage, commission, or bonus! Must be 18 years of age.
